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REWARDS MEMBER AGREEMENT
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GBT Rewards Program

These Terms and Conditions govern the GBT Rewards Program ('Program') sponsored by Go By Truck, Inc. ('GBT') and apply to all Program participants ('Rewards Member' or 'you').

Eligibility. Transportation agents may register for the GBT Rewards Program at gobytruck.com/rewards. You are not required to be a designated user of a GBT Network Carrier or Shipper account to participate in the Program.

By registering for the GBT Rewards Program, you acknowledge that you have read, understood and agree with the GBT User Agreement, as it applies to you, and will comply with all terms and conditions, therein and herein. These terms and conditions serve as the GBT Rewards Program User Agreement and is a contract between you and GBT as it applies to your participation in the GBT Rewards Program and all transactions conducted with GBT, including but not limited to, referral activity, presentations, communications and all processes affecting monetary rewards from GBT to you.

GBT reserves the right to disqualify and terminate any Rewards Member for any reason, including but not limited to any actions meant to abuse the Program, circumvent the terms and conditions, or utilize the Program in a manner inconsistent with the terms, conditions, or intent of the Program.

Registration. You will be asked to enter your name (first and last), and include the following basic information: current mailing address including street, apartment number (if applicable), city, state, zip, email address; cell phone number; identify yourself as a Company Rewards Member or an Independent Rewards Member; company name (if applicable); and how you heard about GBT. You will also be asked to submit a copy of a completed W-9 form. Providing fictitious, incorrect or false information may result in termination of your account and forfeiture of all rewards.

Upon enrollment, you will receive an email asking you to take action to verify your request for a Program account and confirm your email address. When verified, you will receive a confirmation email with instructions for how to login to your account.

Roles. Your relationship to GBT is that of independent contractor, not an employee, and nothing in the GBT Rewards Program terms and conditions shall be construed as establishing an employment relationship, partnership or joint venture between the Program participant and GBT. GBT employees are under Broker's exclusive management and control, and you neither exercise nor retain any control over GBT, its operations, or employees in any manner whatsoever. You have the sole and exclusive responsibility for the costs of and manner in which you perform the requirements of the Program.

Representing GBT. Proper representation of GBT is mandatory for Program participation. GBT will revoke all GBT Rewards dollars earned if you are found to have fraudulently informed, misled or provided misinformation to a potential Network Shipper or Carrier resulting in an adverse reaction by the Shipper or Carrier to GBT. GBT reserves the right to terminate any registration and reverse all rewards, for any or no reason, at any time without notice.

Privacy. By registering for the Program and providing your information on and submitting the online form provided, you agree to consent to GBT's collection, use and disclosure of your information in accordance with the GBT Privacy Policy. You are responsible for the protection of your account information including, but not limited to, checking your account balance regularly and keeping your username and password inaccessible to unauthorized persons. If you suspect suspicious activity on your account, call GBT Customer Solutions immediately at 417-501-8919.

Shipper & Carrier Limitations. When a Shipper or Carrier enters your promotional code upon sign up, the Shipper will receive 2% off while the Carrier will receive 2% back on their first three shipments. Shippers and Carriers may enter only one GBT Referral Code, for one Rewards Member. The Referral Code must be entered at the time of sign up and the 2% discount or money back is on their first three posted shipments only. They will not receive a discount or money back on future shipments beyond the initial three and the GBT Rewards Program must be represented as such.

Your GBT Bank. In your GBT Bank, you will be able to view your total rewards earned. A transaction history will present the date the shipment payment was released and awarded to you, the Shipper or Carrier associated with the transaction and the amount you earned. Check requests will also be displayed in the transaction history. Your running total of rewards earned to date will be displayed in a box at the top of the page.

Your reward will be calculated when the shipment facilitation process is completed and payment for the shipment is released to the Carrier. The amount you are paid is determined by the final shipment value released less accessorial charges.

Rewards will be calculated at .25% (.0025) of the released shipment payment amount, for an indefinite period of time. If at any time Go By Truck adjusts its network fee, rewards payments will be adjusted to align with the percentage of change.

Balance. You may withdraw funds from your GBT Rewards Account by clicking the 'Request a Check' button and indicating the amount you would like to withdraw from your account balance. We will mail checks to the primary address on the account only. Check requests are processed one time per month and mailed out on the 15th, or next business day. If you fail to cash or deposit a check within 180 days (six months) of the date of issuance, GBT will return the funds to your account balance.

We will hold your GBT Rewards in your account for five (5) years after your last login. If after 60 months of no activity and a rewards balance remains in your account, we will make a genuine effort to contact you. If we are unable to locate you, your rewards will be returned to and become the property of Go By Truck, Inc.

GBT reserves the right to limit the amount withdrawn and/or the frequency of withdrawal on any account. In addition, we may delay withdrawals of large sums of money while we perform a risk review.

Interest. You agree that you shall not receive interest or other earnings on the funds held in your GBT Rewards Program account. You irrevocably transfer and assign to GBT any ownership right to any interest that may accrue on funds held in GBT accounts. In addition to, or instead of, earning interest, GBT may receive a reduction in fees or charges for banking services by the banks holding the funds.

Taxes. It is your responsibility to determine what, if any, taxes apply to rewards you receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. GBT is not responsible for determining if taxes apply to your rewards, or for collecting, reporting or remitting any taxes arising from any transaction. GBT will report to the Internal Revenue Service, annually, the total amount of rewards provided and provide all GBT Rewards Program participants with a 1099 form.

Unauthorized Transactions and Other Errors. An 'Unauthorized Transaction' is a type of error that occurs when money is sent from your Account that you did not authorize and that did not benefit you. For example, if someone steals your password, uses the password to access your account, and requests a check from your account, an Unauthorized Transaction has occurred. If you give someone access to your account (by sharing your login information) and he/she requests a check without your knowledge or permission, you are responsible for any resulting use.

In addition, 'Other Errors' occur when money is incorrectly taken from, incorrectly placed into, or transactions are incorrectly recorded in your account. Other Errors that are covered by GBT are limited to the following:

  • If an authorized payment request (Request a Check) is incorrectly debited from your account;
  • If an incorrect amount is credited to your account;
  • If a transaction is missing from or not properly identified in your account;
  • If you receive an incorrect reward; and
  • If there is a computational or mathematical error by GBT.

You should immediately notify GBT Customer Solutions at 417-501-8919 if you believe:

  • there has been an Unauthorized Transaction or unauthorized access to your Program account;
  • your password or PIN has been compromised;
  • you suspect or locate an error in your account transaction history;
  • you need more information about a transaction listed in your transaction history.

You should regularly login and review your account to ensure there has been no suspicious activity. You must notify us within 10 days after any unauthorized transaction or error first appears in your account history.
When you notify us, provide us with all of the following information:

  • your name, and email address registered to your account;
  • a description of any suspected unauthorized transaction or other error;
  • an explanation why you believe the transaction is incorrect or why you need more information to identify the transaction; and
  • the dollar amount in question.

We will rectify any processing error that we discover. If the error results in your receipt of less than the correct amount to which you are entitled, GBT will credit your account for the difference. If the error results in your receipt of more than the correct amount to which you are entitled, GBT will debit the extra funds from your account.

Liability. GBT, its affiliates, owners, officers, directors, agents, and employees make no guarantees, warranties, or representations of any kind, express, or implied, with respect to this Program, and shall not be liable to Rewards Member or any third party for any damage, loss, expense (including, without limitation, attorneys' fees), or harm of any nature which arises in whole or in part from participation in the Program. We shall not be liable in the event that participation or performance is delayed or made impossible by causes beyond its control, including but not limited to acts of nature, civil or military action, acts of terrorism, accidents, theft, fire, labor disputes, governmental regulations or controls, inability to obtain materials or services, inability to transport specific commodities, power failures or system failures.

Changes. GBT, in its sole discretion, will resolve all questions and disagreements regarding the Program, including but not limited to eligibility and the provision of rewards. GBT reserves the right to terminate, modify, revise or change the Program and its terms and conditions, in whole or in part, at any time, with or without notice. Examples of changes may include the revision of rules, eligibility limitations, availability of rewards, establishment of expiration dates, reward total limits, program partners, etc. Changes may result in a reduction in accumulated benefits or in forfeiture of uncollected benefits. Revised terms and conditions will be posted at gobytruck.com/rewards. You will be notified of substantial changes when you login for the first time after the change is in effect.